Recently, we have received multiple orders with no valid recipient phone number provided. For this reason, we need to contact you via email to confirm your phone number, and your order shipment will be postponed temporarily.
To ensure safe, accurate and successful delivery of every package, a valid recipient phone number is mandatory for all orders placed on our official website.
All our international shipments are delivered via UPS and DHL, two of the world’s most reliable premium courier services. Both carriers strictly require a working receiver phone number for shipment processing, customs clearance and final delivery.
Our products are high-value precision devices, and a correct contact phone number is critical for the following reasons:
1. Prevent delivery delays and package returns
Couriers may contact recipients for address verification, delivery scheduling and shipment updates. Orders without a valid phone number will be put on hold, delayed, or even automatically returned by the logistics system.
2. Ensure secure and accurate delivery
For high-value goods, couriers will verify recipient information before handover. A reachable phone number greatly reduces risks of misdelivery, loss or failed delivery.
3. Guarantee smooth international transit and customs clearance
International shipping and customs inspections may require recipient verification. A valid contact number effectively avoids customs holds and transit delays.
Friendly Reminder
Please always fill in your correct, active phone number during checkout. This simple but essential information ensures your order is processed, shipped and delivered without unnecessary delays.
We always prioritize your order safety and delivery experience. Thank you for your understanding and cooperation.
